We all know how important it is to ensure your business is supported by an IT service provider you can trust. After all, to keep your business humming along smoothly you need your chosen provider to help you with everything from infrastructure management and virus protection to scheduled on-site support.
The thing is, choosing the right IT service provider can be a difficult task for a business and if you make the wrong decision it could end up costing you hundreds of dollars in the long term.
Yes, I know, it’s shocking. Unlike many other regulated professional service industries, anybody can claim they are an “IT expert.” Automotive repair shops, electricians, plumbers, lawyers, realtors, dentists, doctors, accountants, etc. are all heavily regulated to protect their customers from receiving substandard work or getting ripped off. Unfortunately, this reality does not apply to the computer industry which means that our industry is still highly unregulated without enough laws in place to properly protect the customer.
If you are currently trying to choose between different companies in your local area, we think you will find this graphic from Real IT helpful. By following these 5 guidelines, you can feel confident that the IT service provider you decide on will have the team, capacity, technology and experience to help your business thrive.