Microsoft Dynamics AX has its own set market, and varied types of companies have opted to use this Enterprise Resource Planning (ERP) solution. The high rate of adoption is the main reason behind the regular evolution of the Dynamics solution to meet the ever-changing demands of the companies. AX7 was—until now—the latest edition of the Microsoft ERP solution, and it includes almost all the features required to manage the finance and operations of an organization. AX7 was popular with early adopters, and the market of Dynamics AX has only increased from there.
But, now, there’s a new kid on the block: Microsoft Dynamics 365. However, Microsoft has played it really smart this time, and has integrated Dynamics AX (the ERP solution) into Dynamics 365 (the CRM solution) as a step to enhance its plate of offerings. The integration has certainly raised a lot of eyebrows, and a lot of people were judging whether this is the right move or not.
Microsoft has, in fact, very clearly segregated its CRM-only—Microsoft Dynamics 365 for Finance and Operations—from the version which includes Dynamics AX. This simply means that people who wish to continue using just the CRM solution can opt for just Dynamics 365, while those who wish to purchase a combination of Microsoft’s CRM and ERP solutions can opt for the other one. The move is regarded as a smart move by Microsoft as people who love using their CRM might want to try out their ERP as well, and vice versa.
In fact, this combined approach is a great offering for customers. By adopting one type of tool—CRM or ERP—the customer can manage both their customer relations, marketing and sales strategies and even their operations and finances in one place. Plus, there are a host of other benefits of using Dynamics 365 as well. One of them is that Dynamics 365 can be used on any platform. So, whether you’re using a laptop or mobile device, you can manage all your important tasks on Dynamics 365 by installing it on any of the mediums.
Another benefit is the unified user interface, which is the latest advancement in the Dynamics line. It makes it all the more convenient for the adopters to use different features of the software, and on different platforms, while maintaining a consistent experience and uniform interface. And, when it comes to working in sync with different teams, this is a definite advantage of Dynamics 365.
Microsoft Dynamics 365 for Finance and Operations can be used for a variety of activities, including financial management, sales, purchasing, project management, inventory management, reporting and analytics. Microsoft Dynamics 365 for Finance and Operations is a great tool for your business as it allows you to manage a lot on a single platform. Dynamics 365 for Finance and Operations basically combines the major financial and operations data which lead to real-time information—enabling organizations to streamline everyday operations more effectively. Be it supply chain, warehouse management, retail, manufacturing, or cloud services—everything can be handled via this superb Dynamics tool.
All in all, the integration of the ERP in Microsoft Dynamics 365 is one of the smartest moves by Microsoft. Now, customers won’t have to purchase an array of different applications to manage their needs—and they won’t have to train their staff for working on different types of tools. Microsoft Dynamics 365 is a wonderful tool for the sales and marketing teams of an organization as well, as it contains a plethora of features which can be used by these teams to boost their strategies. The new Microsoft Dynamics 365 is a powerful solution and a notable improvement for companies looking for a CRM platform.