Tackling Swivel Chair Syndrome

TechSpective Podcast Episode 142

 

Ajit Sancheti, General Manager of NG-SIEM at CrowdStrike recently joined me for an episode of the TechSpective Podcast. With years of experience in cybersecurity and as a co-founder of Preempt Security, Ajit brings a unique perspective on how the Security Operations Center (SOC) is evolving to meet today’s challenges—and what lies ahead for the industry.

We covered a lot of ground in this episode, focusing on the growing pressures facing SOC teams and how CrowdStrike is leading a transformation to make analysts’ lives easier, more productive, and more focused on meaningful security tasks. One of the biggest challenges SOC analysts face today is what’s known as “Swivel Chair Syndrome”—the need to bounce between multiple screens, tools, and platforms just to assess and respond to threats. Ajit shared how this repetitive, fragmented work takes a toll, not just in terms of efficiency, but on the morale and long-term retention of cybersecurity professionals.

So, what’s the solution? Ajit dives into CrowdStrike’s innovative approach, from leveraging AI to simplify workflows to implementing automation that frees up analysts to focus on the big picture. Rather than replacing analysts, CrowdStrike is using AI to reduce mundane, repetitive tasks so that the human talent in the SOC can focus on higher-level strategic thinking. It’s all part of an effort to reimagine the SOC as a place where analysts can do their best work without burning out—a vision that is resonating across the cybersecurity industry.

Ajit also shares his thoughts on the future of the SOC, where AI and human expertise come together to create a more resilient and proactive security operation. This episode offers fresh insights for anyone interested in how cybersecurity is adapting to a more dynamic, cloud-based, and hybrid working world—and what it takes to stay ahead in an environment where attackers are moving faster than ever.

For a fascinating look at the future of cybersecurity, listen to this episode of the TechSpective Podcast. Whether you’re a SOC analyst, a cybersecurity leader, or simply interested in the evolving role of AI in security, this conversation with Ajit Sancheti offers valuable takeaways on what’s next for the industry.

Tony Bradley: I have a passion for technology and gadgets--with a focus on Microsoft and security--and a desire to help others understand how technology can affect or improve their lives. I also love spending time with my wife, 7 kids, 4 dogs, 7 cats, a pot-bellied pig, and sulcata tortoise, and I like to think I enjoy reading and golf even though I never find time for either. You can contact me directly at tony@xpective.net. For more from me, you can follow me on Threads, Facebook, Instagram and LinkedIn.
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