enterprise knowledge base information management

Software-based Enterprise Solutions for Navigating the “Too Much Information” Age

It’s not hard to conclude that the internet is full of information.

Information is more available than it ever was before. It’s at our fingertips almost every second of the day. The reach and scope of available articles, news outlets, journals, books, videos, and more are only increasing.

In this confusing world of instant databases and libraries, it can be hard to navigate the endless maze of new knowledge. However, it can be made simpler by understanding how and where to search for information utilizing new technology and software.

Fourth Industrial Revolution

In the current online setting, a Fourth Industrial Revolution is taking place. Based on his book of the same name, author Klaus Schwab explains that the internet extends past the screen. The Fourth Industrial Revolution is about the connections between people, the planet, and the internet.

This connection isn’t limited to just knowledge, but how knowledge applies from virtual settings to physical ones.

One of these sources is business. How businesses handle the influx of knowledge, and the rapid growth of technology will make or break companies.

To keep up with new-age software and hardware, enterprises need to find a way to navigate and manage these sudden changes and upgrades. It goes beyond understanding knowledge. To keep up with changes, organizations need to know where to find information in the first place.

enterprise knowledge base information management

Rethinking Your Approach to Internet Access

Before diving headfirst into research for the latest information, companies need to think about the type of internet they are using.

Slow internet can be a big downfall for businesses. Everything relies on the internet: emails, business calls, video conferences, and more. Companies must focus on having dedicated internet access for all team members, so everyone can access the tools they need.

Dedicated Internet Access (DIA) is a guaranteed width band for offices that need to connect that will always be a certain megabit per second (Mbps). It’s secure, high-quality, and ensures that the whole office will be able to manage an online presence at the same time.

With the increase in remote work and video conferences, businesses must keep up with other companies’ at-home work models. Oftentimes, this means fighting for internet connection with other departments and workers.

However, with DIA, businesses can work knowing they’ll always have a connection to the internet. A reliable connection is the key to keeping staff productive throughout the course of the day.

Yet, there are some drawbacks to DIA. To obtain DIA, IP addresses need to be collected for application to all computers, tablets, phones, and other wifi-connected devices in the office building. Property managers are required to participate in the process due to regulations.

It can also be expensive. One month of DIA can cost over a hundred dollars and only increases with more devices and workers on the DIA connection. While DIA’s can be helpful, they must be thoroughly researched before applying.

Correctly Organizing Enterprise Information

To properly execute and manage knowledge online, it’s important to also have knowledge base software to help with the growing information available. Bloomfire, a software dedicated to managing company-wide information, can suit your needs.

Like Bloomfire, knowledge base software allows all employees to have the same information available anytime they need it. For some companies, this means access to customer insights, while others use customer support libraries.

Regardless of the reason, knowledge base software is an essential piece of running an online business. Even if the company is not entirely online, having all the company’s information in one location can make it more manageable for workers.

Along with having a personalized database for the company, it can also help with external knowledge hunting. If there\’s a research department in your company, your employees will be able to do both internal and external research at a much faster rate.

Customer service can also be done quickly if employees are able to both look online and internally for data. This includes external resources while having the knowledge base for company-wide information.

A knowledge base for businesses can increase productivity. All while keeping it from becoming too much for workers to handle.

Final Thoughts

The world is becoming more technologically advanced than ever before. Information is spreading at such a rapid rate. Workers and businesses need to learn how to manage this influx of knowledge.

Taking the time to learn and apply new software and technology is critical to keeping a business alive. This will often involve increasing company procedures to keep up with this change. For many, this will look like updating programs and software to get the most out of their workday.

Embrace change. Put software-based solutions to work for you.

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