Author: Finn Faldi

Finn Faldi is President of TeamViewer for the Americas. TeamViewer provides a remote connectivity platform that enables customers and users to increase process efficiency, reduce or replace on-site presence and manual intervention, improve product and service quality, and promote productivity and collaboration. TeamViewer solutions meet industry best practices for encryption and authentication and are powered by state-of-the-art data centers that are compliant with ISO 27001 and leverage multi-redundant carrier connections and redundant power supplies.

For the better part of the past decade, online tech support scams have been on the rise as hackers find new ways to trick consumers into providing remote access to their computers in order to steal information. This tried-and-true phishing scam today relies on sophisticated social engineering fueled with detailed information on the user that can trick even the most savvy or skeptical user into keeping the scam going. In fact, in 2017 alone, 2.7 million Americans reported some form of fraud to the Federal Trade Commission. And there were almost certainly many more who were either too embarrassed or…

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