Author: Khadim Batti

Khadim Batti is co-founder and CEO of Whatfix.

The COVID-19 pandemic has shifted the workplace as we know it. In the face of the manifold nuances of remote work and a huge digital shift, IT Leaders across industries were forced to rapidly respond to best support their businesses, leading to a surge in tech tools that allowed for streamlined communication and adaptable connectivity. This mandatory evolution, a key learning from 2020, also revealed in even greater clarity the surging demand for digital adoption. As IT leaders look back on their findings 2020 and investigate solutions for 2021, it is clear that understanding how to successfully implement digital adoption…

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