Has engineering had its heyday? This might sound like an absurd question as we enter 2023 with an energy crisis in Europe, a global shortage of scientific and technical talent, and a renewed focus on industrial sovereignty. Yet, despite all …
It Is Time to Restore Engineers to Their Rightful Place in the World Read More »
In today’s highly competitive business world, the importance of customer experience cannot be overstated. Companies that prioritize delivering personalized interactions are better positioned to enhance customer satisfaction and retention and ultimately drive business growth. The 2023 Zendesk Customer Experience Trends …
Zendesk Elevates Customer Engagement with Automated Proactive Messages Read More »
As an investor, your website is a valuable asset that can generate revenue through website monetization strategies. Website monetization involves the use of various methods to earn money from a website, such as displaying ads or promoting affiliate products. In …
As the industry adjusts to increasing levels of cybercrime, insurers are increasing premiums and becoming stricter about whom they will insure. However, if organizations don’t meet even the minimum requirements of security and data protection, cyber insurance will do them …
How Much Protection Does Cyber Insurance Really Give Businesses? Read More »
Platform engineering paves the way for successfully building and scaling DevOps initiatives. When set up correctly, a platform team can make every engineer across your entire organization more effective in designing and deploying applications. That’s because platform engineers are devoted …
How to Get Platform Engineering Team Structure and Skills Right Read More »
Following the pandemic, employee engagement is at its lowest levels since the Great Recession in 2008. A recent Gallup poll showed that only 32% of employees are engaged with their work, and 18% call themselves “actively disengaged.” While it may …
How Process Automation Impacts Employee Experience and Retention Read More »
“Efficiency” is a word constantly used by organizations, regardless of their sector or purpose. It’s both a goal and an expectation, and there can seemingly never be too much mention of it –for good reason. Making the most of available …
Is Process Intelligence the Crystal Ball We Need for Business Optimization? Read More »
By Ningjing Gao, Senior Group Program Manager, Security PMO Program management is not sexy — or easy. Think about it as project management on steroids: program management is the practice of managing multiple, related projects that are all connected to …
Standing Up a Security Program Management Office Read More »
If you have come up with a seemingly brilliant idea for a tech company startup, the thought alone can be very exciting. However, there is some planning that needs to occur before you can expect the magic to happen. For …
7 Steps to Get Your Startup Tech Company Up and Running Read More »
2023 is expected to be a tough year for everyone. Companies are already downsizing programs and cutting funding for both line and staff organizations, particularly marketing. This is despite what is generally taught in entry-level business courses which is that …
Business 101: Why Increasing Marketing Spend in Down Years Is Critical Read More »
