Financial services might be one of the last customer-centric industries where actual human-to-human phone calls are still a primary channel for doing business. The workforce is getting younger, and digital natives (those born in the Internet era, starting with the […]
If your business environment is like most these days, a growing number of your employees are spending more and more cumulative time in Slack (or a different collaboration platform) for team-based internal communications instead of using email. If you are
Collaboration Platforms Boost Reach and Productivity, But Create Compliance Headaches Read More »
It’s a fact, financial services firms must retain their electronic communications for regulatory compliance, regardless of the devices, applications or channels that advisors use to communicate. This requirement includes archiving of emails, social media posts, text messages, web content, communications
Responding to Broader Regulatory Scrutiny with Comprehensive Archiving Read More »
It’s no secret that email and social media archiving can be used to alleviate the compliance headache of meeting regulatory, privacy and e-discovery requirements across the enterprise. However, the real business value that archiving potentially provides remains largely undiscovered. For
Four Business Benefits of Archiving Electronic Communications Read More »
There’s no doubt that using social media communications can offer businesses tremendous business advantage in terms of reaching potential new customers and staying in good touch with the ones they have. In fact, the number of organizations now actively using
Social is the New BYOD: Managing the Risks of Social Media Communications Read More »
