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digital customer experience security privacy

Why Strong Security Is Key to Personalizing Customer Experience in the Digital Era

Your customers expect fast, convenient, and highly personalized experiences in the digital marketplace. But while personalization helps you stand out, it also requires one thing above all: trust. That trust hinges on how well you protect customer data. With threats

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AI-powered cybersecurity agentic AI

The AI Arms Race: Why Traditional Cybersecurity is Already Obsolete

Having spent the last 20+ years in cybersecurity, helping scale cybersecurity companies, I’ve watched attacker methods evolve in creative ways. But Kevin Mandia’s prediction about AI-powered cyberattacks within a year isn’t just forward-looking, the data shows we’re already there. The

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supply chain logistics

Why AI-Driven Logistics and Supply Chains Need Resilient, Always-On Networks

Modern supply chains are extremely complex, intricate, and expansive, comprising many parties (like brokers, shippers, and warehouses) that must communicate and operate in a timely and organized manner. Like any ecosystem, one small disruption can affect the larger environment in

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AIOps transparency

The Transparency Imperative: Why AIOps Must Lead Tech’s Net-Zero Accountability Movement

The tech industry’s grand promises about AI and sustainability have hit a wall. While organizations trumpet AI solutions for climate change, the technology itself consumes a staggering amount of energy. According to the International Energy Agency, data centers, AI, and

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