The Most Important Metrics That Matter for Your App
Staying on the cutting edge of technology is something modern businesses need to do to…
Browsing: Customer Service
Cutting Some Fat: A More Agile Incident Management Process
Making your incident management process more agile means stripping out every step that has no…
How Leading Companies Use AI for Customer Retention
“Here we must run as fast as we can, just to stay in place. And…
HP Defines Value of Doing Well By Doing Good
This week I was at HP’s Accelerate Executive Forum in Las Vegas. This is basically…
3 Big Ways You’re Losing Business with Old Tech
You may think your business is keeping pace with all the latest advancements in technology—maybe…
Collaboration Platforms Boost Reach and Productivity, But Create Compliance Headaches
If your business environment is like most these days, a growing number of your employees…
The Importance of Building a Brand
Why do so many business owners fail to understand the significance of building a brand?…
Intel Steps Up Further to Fix Spectre / Meltdown Vulnerabilities
The qualities required for business leadership, or leadership of any sort, aren’t exactly hard to…
A Little Empathy Makes Good Leaders Great
Everyone knows that business is a contact sport with leaders who are supposed to be…
5 Quick and Simple Branding Tips for Startups and SMBs
Are you planning to launch your startup, or do you run a small business? Well,…