A couple of decades ago, a bunch of friends and I invested in a coupon program called Carriage Trade which promised restaurants new customers and gave customers 2-for-1 meal deals. The restaurant complained that the new customers they got were …
Coupons Are Dead: GetZeals Comes to Market with Advanced Customer Incentive Management Read More »
It’s a tough time for financial institutions. These organizations are facing mounting pressures from clients, employees, and competitors. Customers want to do business with firms that prioritize client service. Employees want to work for firms that invest in technology and …
In today’s highly competitive business world, the importance of customer experience cannot be overstated. Companies that prioritize delivering personalized interactions are better positioned to enhance customer satisfaction and retention and ultimately drive business growth. The 2023 Zendesk Customer Experience Trends …
Zendesk Elevates Customer Engagement with Automated Proactive Messages Read More »
How Modern Technology Can Help Grow Your Salon Business Today’s tech has the power to change how small businesses are run, especially salons. Tech can be used to bring in new customers and keep regulars coming back. Automated bookings, marketing …
Going Digital: 4 Ways Modern Technology Can Help Grow Your Salon Business Read More »
The internet is absolutely full of reviews for just about everything you could imagine. There are Google Reviews, where you can see how many stars a service station has earned and read about the newspapers on offer there in great …
Because more people are using the internet than ever before, businesses of all kinds are now having to prioritize online customer service as a pillar of their overall reputation. However, many businesses are stumped as to how they can achieve …
How You Can Provide Great Customer Service Online Read More »
In the early days of the internet, people were afraid to use their credit cards for purchases, and rightfully so. There wasn’t much known in the way of encryption or identity theft. Today, however, people have gained trust with stores …
Make Your Customers Feel Safer Using Your Website Read More »
Information technology (IT) plays a critical role in modern business, especially now that a large number of businesses operate online. By leveraging the power of IT, you can create, store and share business files more efficiently. It also enhances business …
Do you ever feel like your IT guy or girl has superpowers? Well, they do. Here are some examples of the skills your IT professional has that seem almost too good to be true. They Can Make Your Computer Run …
Information technology (IT) is an integral part of the society we live in today. IT pervades our daily routines and business processes in augmented reality, machine learning, and automation, among other technologies. But in many ways, technology has made life …
