Customer Service

GetZeals customer incentive management

Coupons Are Dead: GetZeals Comes to Market with Advanced Customer Incentive Management

A couple of decades ago, a bunch of friends and I invested in a coupon program called Carriage Trade which promised restaurants new customers and gave customers 2-for-1 meal deals. The restaurant complained that the new customers they got were …

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Zendesk Proactive Messages customer experience

Zendesk Elevates Customer Engagement with Automated Proactive Messages

In today’s highly competitive business world, the importance of customer experience cannot be overstated. Companies that prioritize delivering personalized interactions are better positioned to enhance customer satisfaction and retention and ultimately drive business growth. The 2023 Zendesk Customer Experience Trends …

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beauty salon technology hair salon digital marketing

Going Digital: 4 Ways Modern Technology Can Help Grow Your Salon Business

How Modern Technology Can Help Grow Your Salon Business Today’s tech has the power to change how small businesses are run, especially salons. Tech can be used to bring in new customers and keep regulars coming back. Automated bookings, marketing …

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