The internet is absolutely full of reviews for just about everything you could imagine. There are Google Reviews, where you can see how many stars a service station has earned and read about the newspapers on offer there in great …
Because more people are using the internet than ever before, businesses of all kinds are now having to prioritize online customer service as a pillar of their overall reputation. However, many businesses are stumped as to how they can achieve …
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In the early days of the internet, people were afraid to use their credit cards for purchases, and rightfully so. There wasn’t much known in the way of encryption or identity theft. Today, however, people have gained trust with stores …
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Information technology (IT) plays a critical role in modern business, especially now that a large number of businesses operate online. By leveraging the power of IT, you can create, store and share business files more efficiently. It also enhances business …
Do you ever feel like your IT guy or girl has superpowers? Well, they do. Here are some examples of the skills your IT professional has that seem almost too good to be true. They Can Make Your Computer Run …
Information technology (IT) is an integral part of the society we live in today. IT pervades our daily routines and business processes in augmented reality, machine learning, and automation, among other technologies. But in many ways, technology has made life …
Are you looking for new ways to streamline your call center services? There is a wide range of new Contact-Center-as-a-Service (CCaaS) solutions for you to call on. These are solutions that offer a variety of new techniques to better your …
I used to work in the hospitality industry where I found that many of the programs designed to help the hospitality industry seem to just reduce profits. The related loyalty programs tended to pull customers from out of the region …
Get Zeals: Anticipating the Electronic Loyalty Programs for Small Business of the Future Read More »
Machine learning algorithms are assisting companies in improving and advancing many different aspects of their internal and external technological tools. One of the most common areas where machine learning is particularly useful is in customer service. Here are six ways …
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Many enterprises do not have tech support in place and only outsource them when they experience something that IT specialists need to fix. Tech support refers to a team of IT experts who maintain the performance and services of a …
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