In the early days of the internet, people were afraid to use their credit cards for purchases, and rightfully so. There wasn’t much known in the way of encryption or identity theft. Today, however, people have gained trust with stores …
Make Your Customers Feel Safer Using Your Website Read More »
Information technology (IT) plays a critical role in modern business, especially now that a large number of businesses operate online. By leveraging the power of IT, you can create, store and share business files more efficiently. It also enhances business …
Do you ever feel like your IT guy or girl has superpowers? Well, they do. Here are some examples of the skills your IT professional has that seem almost too good to be true. They Can Make Your Computer Run …
Information technology (IT) is an integral part of the society we live in today. IT pervades our daily routines and business processes in augmented reality, machine learning, and automation, among other technologies. But in many ways, technology has made life …
Are you looking for new ways to streamline your call center services? There is a wide range of new Contact-Center-as-a-Service (CCaaS) solutions for you to call on. These are solutions that offer a variety of new techniques to better your …
I used to work in the hospitality industry where I found that many of the programs designed to help the hospitality industry seem to just reduce profits. The related loyalty programs tended to pull customers from out of the region …
Get Zeals: Anticipating the Electronic Loyalty Programs for Small Business of the Future Read More »
Machine learning algorithms are assisting companies in improving and advancing many different aspects of their internal and external technological tools. One of the most common areas where machine learning is particularly useful is in customer service. Here are six ways …
6 Ways Machine Learning Can Improve Customer Satisfaction Read More »
Many enterprises do not have tech support in place and only outsource them when they experience something that IT specialists need to fix. Tech support refers to a team of IT experts who maintain the performance and services of a …
5 Reasons Your Business Should Have Tech Support Read More »
In today’s business world, having a strong online presence is more important than ever. Your website serves as your storefront. It gives you an excellent opportunity to connect with potential customers. However, having a website isn’t enough; you must also …
Technology is a driving force in virtually every type of business. If you are looking for a way to push your business to the next level, learning the technological advancements specific to your industry is important. However, there are some …
