Making your incident management process more agile means stripping out every step that has no customer value or adds nothing to their experience. Doing so means you must critically analyze your current processes and evaluate every step. You do this […]
Cutting Some Fat: A More Agile Incident Management Process Read More »
Imagining a world where the Waterfall and Agile software development methodologies commingle with ease can be difficult—the former is characterized by careful planning and discrete goals, while the latter is defined by flexibility and iterative targets. As such, when teams
Grounding Waterfall and Agile in Reality Read More »
There are a handful of users in any organization who don’t work in IT, but know enough to work around the system, circumvent policies, and get things done–sometimes risky things that put the organization at risk. With cloud services and
Fight Shadow IT with DevOps Read More »
Perfection is unattainable–especially with a software development project. Eliminating all mistakes is simply impractical. The real goal is to learn from the mistakes that are made so those mistakes can be avoided in the future. Companies that observe best practices
Learn from your mistakes with postmortems Read More »
DevOps has gone from IT buzzword to mainstream IT culture over the past few years but many businesses are still cautiously sitting on the sidelines struggling to understand why they should embrace DevOps. There are significant business benefits to DevOps.
Why your business needs DevOps Read More »
DevOps has reached the point of critical mass–the point where adoption accelerates from niche organizations on the cutting edge to a mainstream imperative for companies that want to remain competitive. Pioneers like Facebook have helped to elevate DevOps tools and
Facebook and DevOps set the pace for mobile app development Read More »
IBM InterConnect had a lot of DevOps elements, but the event is much broader than just DevOps. However, some sessions end up being related to DevOps without ever mentioning the term or even alluding to it. One session I attended
DevOps is natural evolution of Agile development Read More »
Middle managers are a sort of cancer. They add unnecessary steps to simple processes, and–in an effort to justify their own existence–often make things more complex than they need to be. The DevOps movement is making middle managers obsolete. I
Sorry middle managers, your services are no longer needed Read More »
