chatbot

Chatbots vs. Answering Service: Pros & Cons

Customer Service, Strategy / By Lizzie Howard

Many business owners are looking for ways to automate and streamline their customer service experience. To do this, entrepreneurs invest in chatbots or answering services, or a combination of both. To see which service is right for a business, it […]

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HubSpot and Slack Feature Their Latest Chatbot Updates

Artificial Intelligence, Collaboration, Customer Service, Strategy / By Marcell Gogan

Based on recent developments by Slack and Hubspot, enterprises have been rushing to try out their latest improvements. Learn more about them in this post. Chatbots. Everyone knows and loves them. Two of the largest online communication platforms Slack and

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