customer support

tech support business IT customer service

5 Reasons Your Business Should Have Tech Support

Customer Service, Strategy / By Maggie Bloom

Many enterprises do not have tech support in place and only outsource them when they experience something that IT specialists need to fix. Tech support refers to a team of IT experts who maintain the performance and services of a […]

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Why Technical Support Can and Should Be Done Remotely

Customer Service, Strategy / By Anastasia Stefanuk

I guess no one would be surprised if I say that remote work has become extremely popular. With the use of modern technologies, almost anything can be done remotely. Technical support is a good example here as for some time

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