A couple of decades ago, a bunch of friends and I invested in a coupon program called Carriage Trade which promised restaurants new customers and gave customers 2-for-1 meal deals. The restaurant complained that the new customers they got were […]
Coupons Are Dead: GetZeals Comes to Market with Advanced Customer Incentive Management Read More »
Some call it scaremongering, while others see it as a trigger for change, but whichever way you look at it, predictions that artificial intelligence will swallow up a staggering 300 million jobs are sending shock waves through every sector of
Should Enterprises Replace Jobs with AI? Read More »
The COVID-19 pandemic changed how colleges and universities operate, fast-tracking digital transformation with the adoption of online tools and interactive platforms designed to deliver education to learners anywhere at any time. As a result, technology has become even more engrained
5 Steps to Maximize Your Higher Education Tech Investment Read More »
The Great Rebalance has created a visible shift in the industry and talent dynamic in the United States. According to a recent report from Bain & Company, at a macro level the demand for technical talent is still high but
Four Factors to Attract Developer Talent for Non-Tech Businesses Read More »
It’s a tough time for financial institutions. These organizations are facing mounting pressures from clients, employees, and competitors. Customers want to do business with firms that prioritize client service. Employees want to work for firms that invest in technology and
Modern Banking: Handle with Care Read More »
Nowadays, a successful product is one that your users need every single day. It’s not enough for customers to simply sign up anymore – they need to use it daily to truly consider it a successful product. This is what
Product Adoption: Tips and Best Practices for your SaaS Read More »
Video game developers have a responsibility to ensure the safety of young players on their platforms. While gaming can be a fun and engaging experience, it can also be a breeding ground for inappropriate behavior, cyberbullying, and online predators. With
The Responsibility of Video Game Developers in Keeping Kids Safe While Gaming Online Read More »
Over the last few years, the motion for selling SaaS Security products has undergone significant changes. Through numerous conversations with CISOs, I have gained valuable insights that I would like to share. Currently, CISOs are very cautious about how much
CISOs in 2023: How to Deal with the “Elephant-In-The-Room” Read More »
Has engineering had its heyday? This might sound like an absurd question as we enter 2023 with an energy crisis in Europe, a global shortage of scientific and technical talent, and a renewed focus on industrial sovereignty. Yet, despite all
It Is Time to Restore Engineers to Their Rightful Place in the World Read More »
In today’s highly competitive business world, the importance of customer experience cannot be overstated. Companies that prioritize delivering personalized interactions are better positioned to enhance customer satisfaction and retention and ultimately drive business growth. The 2023 Zendesk Customer Experience Trends
Zendesk Elevates Customer Engagement with Automated Proactive Messages Read More »
