AI-powered cybersecurity is turbocharging the defenses of many organizations. System analysis and anomaly detection are getting smarter, leveraging the evolved AI algorithms. However, there are instances of unethical AI usage. A report suggests that the mayor of New York has […]
Ethical Considerations in AI-Powered Cybersecurity Read More »
As we navigate through a rapidly evolving business landscape, the approach to customer engagement is undergoing a profound transformation. We’re now entering an era where automation is at the forefront, fundamentally changing the way businesses interact with their customers. This
The Future of Contact Center Automation: Innovations and Insights Read More »
The SEO industry was worth $68 billion in 2022, and experts predict it would rise to $129.6 billion by 2030. The SEO content writing industry has been undergoing a rapid transition thanks to the emergence of ChatGPT and similar AI-powered
Navigating the Future of SEO Content Writing: AI and Beyond Read More »
Vendors in technology and other industries are rightfully proud and protective of the inventions and intellectual property they develop in-house. But few, if any, companies can create all the pieces necessary for delivering creatively transformational commercial products. Instead, they typically
Dell Technologies: Creative Partnering = GenAI Innovation Read More »
This week, I’m at Microsoft Ignite. When I first started working with Microsoft over 30 years ago, we were still using MS-DOS with a Windows overlay, and they made me the top launch analyst for Windows 95. Copilot, like that
Windows 10/11 with Copilot: Anticipating Windows 12 Read More »
The continuing evolution of Generative AI (GenAI) services and solutions has been one of the loudest tech industry narratives of 2023. However, while the media has focused intently on offerings like OpenAI’s ChatGPT, enterprise GenAI use cases have garnered less
IBM’s watsonx.governance: Making GenAI Ready for Enterprise Primetime Read More »
Generative AI (GenAI) stands out as the “hot new buzzword” for 2023, and for good reason. It promises unprecedented advancements in various fields, including cybersecurity. With every vendor striving to integrate generative AI, understanding its distinctive nature, benefits, and challenges
Beyond the Buzzword: Data’s Crucial Role in Generative AI Security Read More »
Generative AI is revolutionizing various industries, with cybersecurity at the forefront. In today’s digital landscape, cybersecurity is not a luxury but a necessity. The digital world is growing in complexity, and traditional cybersecurity measures are becoming obsolete. AI is a
AMD, Intel and Qualcomm are building NPUs (neural processing units) into their smartphone and PC solutions. Microsoft has already created an NPU, and OpenAI is talking about creating its own NPU, as well. NPUs are Neural Processing Units that are
Do NPUs Mean the Death of GPUs for AI? Read More »
Artificial Intelligence (AI) has become an indispensable tool in customer service, addressing issues promptly, enhancing operational efficiency, and improving customer interactions. However, the integration of AI brings along cybersecurity threats that necessitate vigilant and robust security measures. This article aims
Cybersecurity Measures for AI-Driven Customer Service Read More »
