Artificial Intelligence (AI) has become an indispensable tool in customer service, addressing issues promptly, enhancing operational efficiency, and improving customer interactions. However, the integration of AI brings along cybersecurity threats that necessitate vigilant and robust security measures. This article aims …
Cybersecurity Measures for AI-Driven Customer Service Read More »
Passage of the $550 billion Infrastructure Investment and Jobs Act (IIJA) in 2021 includes initiatives to grow America’s economy and create jobs by addressing critical infrastructure, safety, and sustainability programs. With the Infrastructure Act, lawmakers approved $550 billion in new …
Overcoming Legacy Technologies to Maximize Government Investments Read More »
This month, HP held its first “Imagine” event, which did a really nice job of positioning innovative products against difficult-to-solve problems. One of those problems is the high speed at which technological advancements are coming and the amount of electronic …
HP Renew Solutions: Doing PC Sustainability Right Read More »
Every organization needs a way to effectively manage its employee base, and human capital management (HCM) systems can be invaluable in helping teams achieve a variety of outcomes, including recruitment, performance management, and onboarding. Efficient onboarding is critical so that …
Artificial Intelligence (AI) is quickly becoming a mainstay in our everyday lives. Whether it be text-to-image generators like DALL-E or language processing tools like ChatGPT, sophisticated AI tools are revolutionizing the way we work. That’s especially true in the hybrid …
How AI Can Uplift the Video Conferencing Experience Read More »
For decades, countries around the world have relied on offshoring IT services to India. Yet, for countries in America, there is a closer alternative. Instead of offshoring, businesses can instead nearshore their IT needs to the IT industry in Mexico. …
IT in Mexico: A Look Inside the Burgeoning IT Industry Read More »
Data loss prevention (DLP) is one of the most important considerations for any organization looking to build an effective cybersecurity strategy. Data breaches can come in many forms and originate from a variety of sources and causes, so comprehensively protecting …
The gig economy has grown at an extraordinary rate in the past few years. The value of gig work has recently surpassed $204 billion, and the US is predicted to have more gig workers than non-gig workers by 2027. Numerous …
Exploring the Gig Economy: Leveraging Online Platforms to Earn a Sustainable Income Read More »
Endpoint security software is in high demand. Even in the current uncertain economic state, leading industry analyst firms forecast that the market for defending endpoints against internal and external threats will continue to grow annually. Several top organizations expect that …
How to Make Sure Your Security Controls are Doing Their Jobs Read More »
Amidst the sea of economic uncertainty, one thing is emerging as a non-negotiable for tech companies: a well-defined cloud economic model. With the escalating requirement to optimize costs, controlling cloud expenditure has taken a prime position on the priority lists …
Defining Your Cloud Economic Model: Three Things to Consider Read More »
