In an era where technology persistently traverses new horizons, the nexus between customers and businesses – contact centers – finds itself entwined with increasing security and compliance complexities. While the effervescence of digital technologies amplifies the efficacy of customer interactions, …
Ensuring Security and Compliance in Contact Center Technology Read More »
Protecting personal information and maintaining data privacy has become a paramount concern for individuals and organizations alike. With the increasing frequency of data breaches and the growing need for compliance with data protection regulations, companies are seeking robust solutions to …
Ensuring Transparency and Control for Personal Data Read More »
The banking and finance sector is a top target for cybercriminals. What will happen if a bank or other crucial platform is attacked and shut down, preventing consumers from accessing their accounts? Extensive technological and financial connections throughout the financial …
5 Cybersecurity Challenges That Banks Have to Overcome Read More »
Data management is different for every business. A few things virtually all organizations that gather a large amount of data struggle with include: Keeping it clean Retaining visibility of all the files Ensuring that the data is globally compliant Securing …
Which Primary Capabilities Should Data Management Solutions Have? Read More »
APIs are on the rise. The question is – are they being used to their full potential? APIs do an incredible amount of heavy lifting on the backend of nearly all apps, allowing new applications to integrate with existing systems, …
Governance, Risk, Compliance and APIs: What You Need to Know Read More »
TechSpective Podcast Episode 103 Security equals compliance–at least in theory, assuming it’s effective security. But compliance doesn’t necessarily equal security. Igor Volovich, VP of Compliance Strategy at Qmulos, joins me on this episode to talk about the goals and …
Igor Volovich Chats about Cybersecurity Compliance and Accountability Read More »
It’s no secret that businesses have to deal with countless paperwork daily. From invoices and contracts to forms and applications, the list goes on. Handling these documents manually can be time-consuming and lead to human error. This is where intelligent …
As the limits and opportunities of automation and AI have become more apparent, workers are increasingly eager to embrace automation. A recent study by Salesforce found that 89% of workers reported being more satisfied with their job roles as a …
How Automation and eSignatures can Improve Employee Satisfaction Read More »
Many consider regulations a bane to business. After all, can’t companies be trusted to do the right thing? Why behave foolishly or unlawfully if such actions endangered customers or investments? These points might seem reasonable to anyone not well acquainted …
IBM UK Survey: How Security and Compliance Impact Modernization Read More »
ESG stands for environmental, social and governance, three company efforts that businesses regularly report on. Bloomberg Law this month reported that the SEC is likely to begin actively reviewing the ESG reports from publicly traded companies. Why? Because investors, customers …
The Birth of The ESG Controller: Who Would Make a Good One? Read More »
