AI is reaching the end of its hype cycle. Reality stepped in when people realized it wasn’t as useful yet as they thought it would be, and the vast majority of AI deployments currently fail to meet expectations. This is […]
How to Prepare for or Avoid Being Obsolesced by AI Read More »
Staying ahead of the IT curve is crucial for organizations, especially in an era where technology rapidly evolves. TeamLogic IT, a managed IT services provider, faces the ongoing challenge of supporting over 100,000 endpoints from more than 300 independently owned
TeamLogic IT Partners with NinjaOne to Transform IT Management Read More »
The concept of “never trusting, always verifying” is the cornerstone of zero trust security. This layered security approach throws out the outdated assumption of inherent trust within a network, requiring constant verification for every user and device. While this significantly
AI: The Secret Weapon in Your Zero Trust Arsenal Read More »
This month, IBM had an interesting briefing on how AI could be used to improve the customer support experience, drive deeper engagement with customers, and effectively improve customer loyalty while dramatically reducing support costs. This sounds unusually good given how
IBM Uses AI for the Next Generation of Support Read More »
The difficulty IT is facing today, and will increasingly face in the future, is the adoption of new technologies. It’s not just about the application performing well or not crashing; it’s about whether users can fully utilize the application. Take
Co-authored by Kerry Lindsay, VP of Human Resources at VITEC. Video technologies are emerging as critical tools for overcoming cultural latency in the digital workplace in today’s fast-paced business landscape. The robustness and reliability of video technology, particularly internet protocol
Overcoming Cultural Latency: How Video Technologies Support Today’s Hybrid Workplace Read More »
The tech industry thrives on change, and the ability to quickly adjust and capitalize on new ideas is critical to business success. As the industry faces organizational change amid layoffs, organizational realignments, and initiatives designed to boost customer engagement, tech
Managing Change When It’s the Only Constant Read More »
In business-to-customer (B2C) enterprises, marketing is among the most important tools at your brand’s disposal. No matter what industry you’re in, there’s likely to be no shortage of competitors. As a result, the quality and efficiency of your marketing approach
Tech-Assisted B2C Marketing Enhancement Read More »
Running a small tech business isn’t easy. You’re fostering innovation, fixing bugs, and conquering markets. Amidst all this hustle, insurance might seem like a lower priority, but it’s crucial. It acts as a safety net against financial setbacks and shields
Why Your Startup Needs Insurance and How to Make It Affordable Read More »
Organizations in nearly every industry have increasingly digitized business operations. But with this increased digitization comes increased reliance on technology and business applications. According to a recent Gartner Research report, employees today rely on 11 applications on average to perform
From Tech-Proficient to User-Centric: The Rise of ‘Userization’ in Business Read More »
