Strategy

customer-centric

Three Real-Life Examples of the Customer-Centric Model at Work (and Working Very Well)

As the customer-centric approach has gained steam, business owners the world over have been intrigued by the purported benefits. But the big question hovers for many—does this approach really work? Well, the answer depends on how you think corporations like

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binary spheres

The Great Reporting Burden: Why Security Managers Struggle with Analyzing Silos of Data

Ask any security manager how they currently analyze cyber security data. Chances are they’ll describe a mad dash of manual efforts that involve pulling volumes of disparate data together for either ad-hoc requests coming from upper management, or quarterly reports

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