Technology

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AI Alliance: IBM, Meta, Dell and 50+ Founding Partners Pursue Open, Transparent and Safe AI Innovation

Sorting valuable insights from the hype in the self-promotional high-tech industry is no easy task. That is especially true when valuable or potentially transformative technologies become increasingly market-worthy. As an example, one needs to look no further than the melodrama

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The Future of Contact Center Automation: Innovations and Insights

As we navigate through a rapidly evolving business landscape, the approach to customer engagement is undergoing a profound transformation. We’re now entering an era where automation is at the forefront, fundamentally changing the way businesses interact with their customers. This

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