Compliance

PCI DSS 4.0 compliance

Less Than a Year Out from the PCI DSS 4.0 Deadline, Where Do We Stand?

What’s Behind the Shift in the Payment Security Standards The payment security landscape is constantly evolving, with governing bodies continually updating their guidance to keep pace with cybercriminal activity. The financial services industry is particularly vulnerable to cyberattacks, experiencing the […]

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contact center security compliance cybersecurity

Ensuring Security and Compliance in Contact Center Technology

In an era where technology persistently traverses new horizons, the nexus between customers and businesses – contact centers – finds itself entwined with increasing security and compliance complexities. While the effervescence of digital technologies amplifies the efficacy of customer interactions,

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