Field service management is one of the fastest-growing sectors in the world today. The market is estimated to be worth $29.9 billion by 2031, with an impressive compound annual growth rate of 19.2%. Folks who work in field service management […]
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In an era where technology persistently traverses new horizons, the nexus between customers and businesses – contact centers – finds itself entwined with increasing security and compliance complexities. While the effervescence of digital technologies amplifies the efficacy of customer interactions,
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How Modern Technology Can Help Grow Your Salon Business Today’s tech has the power to change how small businesses are run, especially salons. Tech can be used to bring in new customers and keep regulars coming back. Automated bookings, marketing
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Successful businesses are like well-oiled machines in that they function at peak performance and promote success. While machines process fuel to get the desired result, businesses process information. Whether you’re talking strategy, marketing, finance, production, payroll or any of the
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I used to work in the hospitality industry where I found that many of the programs designed to help the hospitality industry seem to just reduce profits. The related loyalty programs tended to pull customers from out of the region
Get Zeals: Anticipating the Electronic Loyalty Programs for Small Business of the Future Read More »
In today’s business world, having a strong online presence is more important than ever. Your website serves as your storefront. It gives you an excellent opportunity to connect with potential customers. However, having a website isn’t enough; you must also
Keeping your business organized is vital for its future success. Be sure to try the following tools to see how they can help you. Project Management A good project management tool, such as Trello, can help keep you and your
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Marketing is effective and important to any business, but it has to be done right. Especially these days, technology plays an important role in the effectiveness of marketing. Here are five technologies that will change how you market your business.
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Sales are the lifeblood of every business. Even if all other business operations are smooth, if incoming sales are too low, performance in other areas won’t pay the bills. And for that reason, it’s imperative to devote the necessary resources
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Technology has impacted small and medium businesses in amazing ways. From streamlining processes to improving efficiency, it makes management easier in many ways. It also helps to boost customer satisfaction and engagement. If you run an SMB, then you probably
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