Business

customer service management IT service management

Why Organizations Must Adopt an Employee-Focused IT Service Management Approach

While the Covid-19 pandemic accelerated the need for digital workflows, some would argue we were headed in this direction anyway. The pandemic merely highlighted plans that were already being created. Although new technology is playing a big role, people are […]

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Checkmarx Fusion Checkmarx One application security

Checkmarx Offers Holistic, Context-Aware Application Security Testing with Checkmarx Fusion

Regardless of the motivation or objectives, almost every cyberattack relies to some extent on exploiting vulnerabilities in code, which is why application security is one of the core elements of effective cybersecurity. However, the complexity of code and the development

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digital accessibility artificial intelligence

Building Digital Accessibility: AI Requires Human Oversight to Cut Down on Algorithmic Biases

The adoption of artificial intelligence (AI) in business operations has grown exponentially. Industries ranging from insurance to retail to health care rely on artificial intelligence to streamline manual and time-consuming tasks to boost efficiency and drive revenue. A McKinsey survey

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