Compliance

customer data privacy data protection

The Changing Landscape of Customer Acquisition, Engagement and Retention in 2020

Marketing has evolved over the years from a largely intuitive exercise based on an executive’s judgment and experience, into becoming a data-obsessed occupation. A hundred years ago, department store magnate John Wanamaker was famously quoted as saying that he knew […]

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data privacy trust GDPR

BlackBerry, Cisco, and Microsoft Move Aggressively to Protect Trust and Privacy

This month must be “Get Serious Month” for BlackBerry, Cisco, and Microsoft, because two of these firms’ CEOs came out personally very strongly on privacy and the third—Cisco—released a powerful study that points dramatically to the need for privacy protection

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risk management compliance financial services

Financial Services Firms Need More than Policies to Manage Communications Risk and Compliance

Financial services might be one of the last customer-centric industries where actual human-to-human phone calls are still a primary channel for doing business. The workforce is getting younger, and digital natives (those born in the Internet era, starting with the

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hybrid database hybrid cloud data

A Hybrid Cloud Strategy Does Not Equal a Hybrid Database, But You Still Need Both

Digital transformation is pushing enterprises to modernize their application strategies, which drives cloud adoption. This, in turn, drives a database management strategy. However, many enterprises are beginning to understand that a hybrid cloud strategy does not equal a hybrid database

A Hybrid Cloud Strategy Does Not Equal a Hybrid Database, But You Still Need Both Read More »

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